Troubleshooting Alienware 13 Driver Power State Failure Issues with nvlddmkm.sys

The Alienware 13 is a powerful gaming laptop, but like any other device, it's not immune to technical issues. One common problem that users have reported experiencing is the 'Driver Power State Failure' error, specifically with the nvlddmkm.sys file. In this article, we'll delve into what causes this issue and how to troubleshoot and potentially fix it.

The 'STOP 0x9F' error message typically includes a reference to a specific driver, which can help diagnose the problem. However, in many cases, the debugger is looking for information from the nvlddmkm.sys file, suggesting that it may be causing issues. One possible solution is to ensure that you have the latest version of your graphics drivers installed.

The Ultramon website offers updates for the Nvidia graphics drivers, and installing the latest version can help resolve the problem. It's also worth noting that nine out of ten memory dumps hint at issues with nvlddmkm.sys, which may be unable to find symbol information.

Another potential cause of the 'Driver Power State Failure' error is the removal of McAfee antivirus software. If you've recently uninstalled McAfee, it's possible that remnants of the software are still present on your system and causing conflicts. Additionally, if you've installed Eset Smart Security since removing McAfee, it's essential to scan your system for malware to ensure that there are no underlying issues.

The presence of McAfee remnants in the dump files from August 1st or earlier suggests that this may be a contributing factor to the problem. To resolve the issue, try uninstalling any remaining McAfee software and scanning your system with Eset Smart Security to detect and remove any malware.

In conclusion, the 'Driver Power State Failure' error with nvlddmkm.sys can be caused by outdated graphics drivers or residual McAfee software. By updating your drivers and removing any unnecessary antivirus programs, you may be able to resolve the issue and get your Alienware 13 running smoothly again.

Alienware 13 driver power state failure